Privacy Policy

At TrackQR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation and management platform.

By using TrackQR, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our QR code services
• To create and manage your account
• To generate and store your QR codes
• To provide QR code analytics and tracking features
• To communicate with you about your account and our services
• To send you updates, newsletters, and promotional materials (with your consent)
• To respond to your comments, questions, and support requests
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service
• To analyze usage patterns and improve user experience

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you (e.g., hosting providers, payment processors, analytics services).
• Legal Requirements: We may disclose your information if required by law, court order, or other legal processes, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with third parties when you give us explicit consent to do so.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Secure authentication mechanisms
• Access controls and employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we need to retain it for legal, tax, or regulatory purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to the processing of your personal information
• Withdraw Consent: Withdraw consent for data processing where consent was the legal basis

To exercise these rights, please contact us at privacy@trackqr.com. We will respond to your request within 30 days.

7. Third-Party Links and Services

Our platform may contain links to third-party websites or services that are not owned or controlled by TrackQR. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

TrackQR is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using TrackQR, you consent to the transfer of your information to our facilities and service providers worldwide.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of TrackQR after such modifications constitutes your acceptance of the updated Privacy Policy.

11. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• The right to lodge a complaint with a supervisory authority
• The right to restriction of processing
• The right to object to automated decision-making

Our legal basis for processing your personal information includes: your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: