Terms and Conditions
Last updated: November 21, 2025
Welcome to TrackQR. These Terms and Conditions ("Terms") govern your access to and use of the TrackQR website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
Please read these Terms carefully before using our Services. If you do not agree to these Terms, you must not access or use our Services.
1. Acceptance of Terms
By creating an account, accessing, or using TrackQR's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. You also represent that you have the legal authority to accept these Terms on behalf of yourself or any entity you represent.
If you are using the Services on behalf of an organization, you agree to these Terms on behalf of that organization and represent that you have the authority to bind that organization to these Terms.
2. Eligibility
You must be at least 13 years old to use our Services. If you are under 18 years old, you must have permission from a parent or legal guardian. By using our Services, you represent and warrant that you meet these eligibility requirements.
If we discover that you do not meet these requirements, we reserve the right to terminate your account immediately.
3. Account Registration and Security
3.1 Account Creation
To access certain features of our Services, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized access or security breach
3.2 Account Termination
You may terminate your account at any time by contacting us or using the account deletion feature. We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm our Services or other users.
4. Description of Services
TrackQR provides QR code generation, customization, management, and analytics services. Our Services include:
- Static and dynamic QR code generation
- QR code customization (colors, logos, shapes)
- QR code analytics and tracking
- QR code management dashboard
- Multiple QR code types (URLs, vCards, WiFi, etc.)
- QR code download in various formats (PNG, SVG, JPG, PDF)
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, for any reason.
5. User Content and Conduct
5.1 Your Content
You retain all rights to the content you create using our Services, including QR codes and the data they contain. By using our Services, you grant us a limited, non-exclusive, worldwide license to host, store, and display your content solely for the purpose of providing our Services.
5.2 Prohibited Content
You agree not to create QR codes or use our Services for content that:
- Is illegal, fraudulent, or promotes illegal activities
- Infringes on intellectual property rights of others
- Contains malware, viruses, or harmful code
- Is defamatory, obscene, pornographic, or offensive
- Promotes violence, terrorism, or hatred
- Violates privacy rights or contains personal data without consent
- Engages in spam, phishing, or other deceptive practices
- Harasses, threatens, or harms others
5.3 Prohibited Conduct
You agree not to:
- Use automated systems (bots, scrapers) to access our Services
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt our Services or servers
- Reverse engineer, decompile, or disassemble our software
- Remove or modify any proprietary notices or labels
- Use our Services to compete with us or create similar services
- Violate any applicable laws or regulations
6. Intellectual Property Rights
The Services, including all content, features, functionality, software, and design elements, are owned by TrackQR and are protected by copyright, trademark, patent, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our Services for your personal or business purposes, subject to these Terms. This license does not include the right to:
- Reproduce, distribute, or publicly display our content
- Modify or create derivative works
- Use our trademarks, logos, or branding without permission
- Sell, license, or exploit our Services commercially
7. QR Code Usage and Ownership
QR codes generated through TrackQR are your property. You may use them for any lawful purpose, including commercial use. However, we retain the right to:
- Store and display your QR codes for the purpose of providing analytics
- Use aggregated, anonymized data for service improvements
- Remove or disable QR codes that violate these Terms
For dynamic QR codes, the destination URL can be updated at any time. If your account is terminated or suspended, dynamic QR codes may stop functioning.
8. Subscription Plans and Payment
8.1 Free and Paid Plans
TrackQR offers both free and paid subscription plans. Free plans have limitations on features, QR code generation, and analytics. Paid plans provide additional features and higher usage limits.
8.2 Billing and Payments
For paid subscriptions:
- Payments are processed through secure third-party payment providers
- Subscriptions are billed in advance on a monthly or annual basis
- You authorize us to charge your payment method for recurring fees
- All fees are non-refundable unless otherwise stated
- We reserve the right to change pricing with 30 days' notice
8.3 Cancellation and Refunds
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial subscription periods, except as required by law.
9. Analytics and Tracking
Our Services provide analytics about QR code scans, including location data, device information, and scan timestamps. By using our Services, you acknowledge that:
- We collect and store scan data to provide analytics features
- You are responsible for complying with privacy laws when tracking users
- You must provide appropriate notices to end users about tracking
- Analytics data is approximate and may not be 100% accurate
10. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability and fitness for a particular purpose
- Warranties that the Services will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy, reliability, or completeness of content
- Warranties that QR codes will always function properly
We do not guarantee that our Services will meet your requirements or that defects will be corrected. You use our Services at your own risk.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRACKQR AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Service interruptions or data loss
- Unauthorized access to your account or data
- Errors, mistakes, or inaccuracies in content
- Third-party content or conduct
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
12. Indemnification
You agree to indemnify, defend, and hold harmless TrackQR and its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of third parties
- Content you create or share through our Services
- Your violation of any applicable laws or regulations
13. Third-Party Services and Links
Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of service of third-party websites or services. Your interactions with third parties are solely between you and the third party.
14. Data Backup and Security
While we implement security measures to protect your data, you are responsible for maintaining backups of your QR codes and content. We are not liable for any loss of data resulting from technical issues, security breaches, or account termination.
15. Export Controls
You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. government list of prohibited or restricted parties.
16. Dispute Resolution and Arbitration
Any disputes arising from or relating to these Terms or our Services shall be resolved through binding arbitration, except where prohibited by law. You waive your right to a jury trial and to participate in class action lawsuits.
Before initiating arbitration, you agree to contact us to attempt to resolve the dispute informally. If we cannot resolve the dispute within 60 days, either party may initiate arbitration.
17. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts located in [Your Jurisdiction].
18. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Updating the "Last updated" date
- Sending an email notification (for significant changes)
Your continued use of our Services after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services and delete your account.
19. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
20. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms you agree to when using specific features, constitute the entire agreement between you and TrackQR regarding your use of our Services, and supersede all prior agreements and understandings.
21. Contact Us
If you have any questions about these Terms or our Services, please contact us:
Email: legal@trackqr.com
Support: support@trackqr.com
Address: TrackQR Legal Department, [Your Business Address]
By using TrackQR, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing TrackQR for your QR code needs.